Special Equipment Handling

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Frequently Asked Questions

At CDC Logistics, LLC, we understand that the logistics industry can be complex and you may have questions about our services, processes, and policies. Here, we provide clear, concise answers to some of the most common questions we receive.

  • What types of goods can CDC Logistics, LLC ship?

    We can ship a wide range of goods including general cargo, oversized items, heavy equipment, perishables, hazardous materials, and more. We adhere to all regulations and safety standards to ensure your items are transported safely.

  • What is the difference between FCL and LCL shipping?

    FCL (Full Container Load) shipping means your goods fill an entire container, either 20' or 40' in size. LCL (Less than Container Load) shipping is used when you don't have enough goods to fill one container and share the container space with other shipments.

  • How can I track my shipment?

    You can track your shipment through our online tracking system by entering your shipment reference number. For additional assistance, you can contact our customer service team.


  • What is the estimated transit time for my shipment?

     Transit times vary based on the destination and the mode of transportation. Once we have details about your shipment, we can provide an estimated delivery date.


  • Can CDC Logistics handle customs clearance?

    Yes, we offer complete customs brokerage services to ensure your shipments clear customs smoothly in both the country of export and the country of import.


  • What are the insurance options for my shipment

    We offer a range of insurance options to protect your goods against loss or damage during transit. Please contact us to discuss the best insurance solution for your shipment.


  • How should I pack my goods for international shipping?

    Goods should be packed securely in strong, industry-standard packaging to prevent damage during transit. For specific packing requirements, please contact us, as we also provide expert packing services.

  • Does CDC Logistics offer warehousing and storage solutions?

     Yes, we provide both short-term and long-term warehousing solutions in our secure, state-of-the-art facilities.

  • Can you accommodate special requests for fragile, valuable, or unique items?

    Absolutely. We specialize in handling sensitive shipments and can create custom solutions for items that require special attention.

  • What are your operating hours?

    Our standard operating hours are from 8:00 am to 5:00 pm, Monday through Friday. However, we can arrange for special operations outside these hours as needed.

  • How do I get a quote for my shipping needs?

    You can request a quote by contacting us through our website, via email, or by phone. Please provide as much detail as possible about your shipment to receive an accurate quote.

  • Do you provide logistics services for both domestic and international shipments?

    Yes, we handle both domestic and international shipments, offering a range of services to suit your specific logistics requirements.

If your question wasn't addressed here, please don't hesitate to contact us directly for further information. We're here to assist you with all your logistics needs.

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